Client Information
Nature of Service:The reasons why people enlist the service of a Clinical Psychologist vary considerably. Some people require assistance to help them through an immediate crisis whereas others come with quite long-standing difficulties. Psychologists are different from Psychiatrists in that they are not medical practitioners and do not prescribe medication. Psychology is the study of human behavior whereas Psychiatry is the study of mental illness. A Clinical Psychologist's qualifications include a 4-year undergraduate degree in Psychology and a 2-year postgraduate Masters degree in Psychology then 2-years additional weekly Clinical supervision. Some Clinical Psychologists also have other qualifications such as a Doctor of Philosophy (Ph.D.). A Ph.D. is the highest level of postgraduate degree which qualifies one to teach at university level and further specialize in a certain area (usually at least 4-years to complete). To maintain a high level of professional standards each of us is registered with the Australian Health Professional Regulation Agency, have completed further training with a diverse range of therapies and participate in regular supervision.
Payment:Eftpos facilities are available with Medicare and private health fund rebates immediately directly debited from your account so you do not need to attend a Medicare office. Please bring your bank card and Medicare card / private health fund card. No Cash on Premises.
Mental Health Care Plan (MHCP):GP / Psychiatrist Referrals under Mental Health Care Plan addressed to 'Clinical Psychologist' at Clinic of Collaborative Interventions and can be posted, emailed or brought to the initial consultation. We need the date of referral and referrers provider number to process your claim.
Medicare psychological services are limited to 10 individual sessions a calendar year under an MHCP by your referring Doctor. The minimum Medicare rebate for a 50-minute consultation is $141.85 and more if you have exceeded your Medicare threshold.
Private Health Fund Rebates AvailableYou are welcome to contact your insurer for rebate amount as dependent on fund and level of cover.
Worker's Compensation / Medico-legalUsually, have set fees and can be arranged to be billed directly to the insurer. It is important to ensure the claim is accepted by the insurer and they will pay for psychological services as the account is otherwise the client's responsibility.
Cancellation PolicyIf, for some reason you need to cancel or postpone the appointment, please provide 24 hours notice, otherwise, you will be charged the full cost for the session. Sessions cancelled with 48-24 hours notice will incur 50% the session cost.
Please note that reception is attended between 9 am and 5 pm Monday to Friday and answering machine messages after 5 pm will be received at 9 am the following day.
The cancellation policy is in accordance with Australian Psychological Society's recommendations and reflects the time set aside for you and allows time to be offered to another client who may be on a cancellation waiting list (Medicare and private health fund rebates do not apply to cancelled or missed appointments).
Unpaid AccountsWill be referred to our lawyer for debt collection and accordingly a legal and administration fee will be added to your account.
Payment:Eftpos facilities are available with Medicare and private health fund rebates immediately directly debited from your account so you do not need to attend a Medicare office. Please bring your bank card and Medicare card / private health fund card. No Cash on Premises.
Mental Health Care Plan (MHCP):GP / Psychiatrist Referrals under Mental Health Care Plan addressed to 'Clinical Psychologist' at Clinic of Collaborative Interventions and can be posted, emailed or brought to the initial consultation. We need the date of referral and referrers provider number to process your claim.
Medicare psychological services are limited to 10 individual sessions a calendar year under an MHCP by your referring Doctor. The minimum Medicare rebate for a 50-minute consultation is $141.85 and more if you have exceeded your Medicare threshold.
Private Health Fund Rebates AvailableYou are welcome to contact your insurer for rebate amount as dependent on fund and level of cover.
Worker's Compensation / Medico-legalUsually, have set fees and can be arranged to be billed directly to the insurer. It is important to ensure the claim is accepted by the insurer and they will pay for psychological services as the account is otherwise the client's responsibility.
Cancellation PolicyIf, for some reason you need to cancel or postpone the appointment, please provide 24 hours notice, otherwise, you will be charged the full cost for the session. Sessions cancelled with 48-24 hours notice will incur 50% the session cost.
Please note that reception is attended between 9 am and 5 pm Monday to Friday and answering machine messages after 5 pm will be received at 9 am the following day.
The cancellation policy is in accordance with Australian Psychological Society's recommendations and reflects the time set aside for you and allows time to be offered to another client who may be on a cancellation waiting list (Medicare and private health fund rebates do not apply to cancelled or missed appointments).
Unpaid AccountsWill be referred to our lawyer for debt collection and accordingly a legal and administration fee will be added to your account.